Introduction, Definitions, Modifications and Acceptance
“Client” refers to a specific type of Services user, who has been granted access to a “Client Dashboard” in order to create Listings.
“Device” refers to the handheld, tablet or other internet-connected device through which you may be accessing and using the Services.
“Listings” refer to listings of cultural events created by SpotEv or Clients and displayed through the Services.
“Services” are the proprietary services that SpotEv has developed that allow you to find cultural events, purchase tickets, list cultural events, and participate in other online activities related to the Listings. The Services are currently available on the Website, but may be available through other means in the future.
“SpotEv” refers to the business which includes the Services, the Website, and all related business processes and entities, and which is owned by The Creative Horde Inc., a duly incorporated company in the Province of Quebec, Canada. Where the present Policy refers to “SpotEv”, it may refer to The Creative Horde Inc. and / or its affiliates, subsidiaries, employees, officers, directors, subcontractors, agents, partners or representatives, depending on the context. Any reference to “we”, “our”, or “us” in this Policy shall also refer to SpotEv or The Creative Horde Inc. In this Policy, a Website visitor or Services user may be referred to as “you”. When a Services user has created an account and is logged in, they may be referred to as a “Logged-in User”.
By visiting the Website and / or using the Services, or by clicking the acceptance box upon signing up for an account, you agree to be bound by the terms of the Policy. By submitting Personal Information to us through the Services or via other means, you consent to SpotEv’s collection, use and disclosure of such Personal Information (as that term is defined hereinbelow) in accordance with this Policy (as amended from time to time) and as permitted or required by law. If you do not agree to all the provisions contained in the Policy, you are not authorized to use the Services. If you are an individual using the Services on behalf of a corporation or other registered organization (“Legal Entity”), you represent and warrant that you have the capacity and authority to accept the Policy on behalf of the Legal Entity, and hereby agree to be the collection, use, and disclosure of Personal Information on behalf of that Legal Entity.
SpotEv reserves the right, at any time and without prior notice, to modify or replace any of the Policy. Any changes to the Policy can be found at this URL. It is your responsibility to check the Policy periodically for changes. Your use of the Services following the posting of any changes to the Policy constitutes acceptance of those changes. If there are any significant changes to the Policy that materially affect the way we treat your information, we will use commercially reasonable efforts to notify you by sending a notice to the primary email address specified in your account, by posting a prominent notice when you log in to your account for the first time following those changes, or by posting a prominent notice upon your first visit to the Website or Services following those changes.
If you have any questions about the Policy or if you wish to inquire about and / or access any Personal Information SpotEv holds about you, please contact:
SpotEv Legal Services
SpotEv Legal Services
Montreal QC Canada
General Statement of Privacy and Protection of Personal Information
SpotEv takes your privacy and security of Personal Information very seriously. We have provided and will continue to provide a secure environment and this strict Policy that describes the limited ways the information is used and the limited access to such information.
This Policy covers the treatment of personally-identifiable information, i.e. any information that identifies an individual, or can be used in conjunction with other information to identify an individual (“Personal Information”) and other information gathered by SpotEv when you are visiting the Website and / or using the Services. This Policy also covers SpotEv’s treatment of any Personal Information that SpotEv may share with its business partners or other third parties under very limited circumstances.
This Policy does not apply to the general practices and treatment of information (whether personal or not) by third parties that SpotEv does not own or control, including but not limited to any third-party websites or services that you elect to access through the Services or via a link from the Services (“ThirdParty Website”), or to individuals that SpotEv does not manage or employ. While we attempt to facilitate access or link only to those Third-Party Websites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third-Party Websites. We encourage you to carefully review the privacy policies of any Third-Party Website you access. We have named and provided links to the most important of these Third-Party Websites elsewhere in this Policy. Finally, this Policy does not cover any Personal Information you send to SpotEv via any non-secured, non-encrypted mode of communications such as email, instant messenger or other messaging service, or Twitter or any other social media, as communications via these methods may be subject to interception, loss, or alteration. While we welcome your comments and suggestions sent to us in this manner, we encourage you to carefully examine what Personal Information you send to SpotEv via these methods.
No Collection of Personal Information as a Matter of Course
SpotEv does not, as a matter of course, gather any of your Personal Information while you are using the Services, unless you are asked to provide such information, for example by signing up for an account.
Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose, as detailed more specifically in the next section. Personal Information Collected and Its Uses The following is an exhaustive list of Personal Information collected from you when you use the Services and what we use it for. You acknowledge and agree that you are submitting this Personal Information with your informed consent.
· “Contest Information”: If you choose to enter a SpotEv contest upon creation of your account, your Account Information will also be used for the purposes of determining your eligibility to enter the contest, and to contact you about the contest, including but not limited to, informing you if you have been declared a contest winner.
· “Client Information”: In addition to the Account Information listed above, if you want to become a Client you must submit other information such as type of Client (artist / promoter, etc.), your business address if applicable, and other information which may or may not be Personal Information. We use this Client Information only for the purposes of determining your fitness to be a Client, and to tailor the Services to your needs.
· Location: To the extent your location can be considered Personal Information, your location is required to use the Services. Your location is collected through location services on your Device or via location services in your web browser, or submitted by you when creating an account. We use your location to help find Listings of cultural events close to you.
Security and Encryption of Information
SpotEv uses only industry best practices (physical, electronic and procedural) in keeping any data collected (Would adding that this people are under a Non disclosure act be relevant to further so including Personal Information) secure. In addition, SpotEv uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate the Services, and these third parties have been selected for their high standards of security, both electronic and physical. For example, SpotEv uses Microsoft Azure and Amazon Web Services, recognized leaders in secure data, for hosting of the Website and Services, and storage of user data. Please note that these third parties may not be located in your home jurisdiction – please see the “Transfer of Personal Information Outside Your Home Jurisdiction” section further in this Policy for more information.
Where you use the Services to find Listings, all information is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for Internet secure transactions and data transmission.
Non-disclosure of Personal Information to Third Parties
Except as provided in the next paragraphs and the next section in this Policy on Email Communications, SpotEv does not divulge any Personal Information gathered via the Services to third parties. Moreover, SpotEv does not sell, rent, trade or license any Personal Information regarding its users to third parties. Only the employees, representatives, subcontractors, officers, agents, or assigns of SpotEv are responsible for the management and development of the Website and Services, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy, and are under contractual obligations of non-disclosure.
SpotEv uses certain “Third-Party Services” in order to augment the functionalities of the Website and Services. Personal information is transferred from SpotEv to these Third-Party Services, but only to the extent required in order for them to function properly, and only upon your express submission of such information. These Third-Party Services are limited to social networks like Facebook and Twitter for sharing of Services content including Listings. Under certain circumstances you may be required to log in to your social network account for this function to work, and thus your Personal Information required to log in to the account is transferred securely from SpotEv to the Third-Party Service.
SpotEv uses certain Third-Party Services to present additional content through the Website and Services, including Google Maps, Facebook, and closeaccess.tv, but no Personal Information is sent to these Services for displaying of this content, with the exception of Google Maps where your location is sent.
Email Communications and Compliance with Anti-Spam Laws
SpotEv’s practices in regards to its email are designed to be compliant with anti-spam laws, specifically the law unofficially called “CASL”, or Canada’s Anti-Spam Law (S.C. 2010, c. 23). If you believe you have received email in violation of this law, please contact us using the contact information further up in this Policy.
In addition to the information collected by the analytics program as described in the previous section, we may also generate, use and disclose aggregated and / or anonymized information and statistics about the Services and Services users for marketing and strategic purposes. However, no user of our Services will be individually identifiable from these aggregated and / or anonymized information and statistics.
General Information Transfer from the Services
Any information (Personal or not) the Services collect while you use them may be stored locally on your Device or computer and then transferred to servers controlled by SpotEv, and SpotEv may obtain this information as a result of the data being sent to our servers from the Services. The information, however, is only used (or not used) by SpotEv as described elsewhere in this Policy.
Verification, Correction and Deletion of Personal Information
You have the right to: (i) verify what Personal Information SpotEv holds about you; (ii) ask for your Personal Information to be corrected or updated; and (iii) to withdraw your consent to the use by SpotEv of your Personal Information and have it deleted from our records. If you wish to inquire about and verify and / or correct Personal Information SpotEv holds about you, or if you wish to have all your Personal Information permanently deleted from our records, please contact us using the contact information further up in this Policy. Please note that deletion of your Personal Information may make it impossible for you to use the Services, or certain portions thereof, and SpotEv accepts no responsibility for any damages, pecuniary or otherwise, resulting therefrom. If you request deletion of your Personal Information, SpotEv reserves the right to retain some of your Personal Information for a reasonable time in order to satisfy our legal obligations or under a legal procedure of any sort.
Tracking Technology ("Cookies") and Related Technologies
SpotEv uses tracking technology (“cookies” and related technology such as tags, pixels and web beacons) on the Website and in the Services and by using the Services you agree to their use. Cookies are small text files placed on your hard drive or memory when you visit a website or use certain online services, in order to track use and to improve the user experience by storing certain data on your computer or Device. The Services use “session cookies,” which improve your user experience by storing certain information from your current visit on your computer.
Specifically, we use the following cookies and related technologies to perform the following functions:
Authentication cookies for the Services to facilitate signing in to your account;
Google Analytics cookie to provide general internal and user analytics and to assist in identifying possible fraudulent activities;
Google Tag Manager tag (and third party tags managed through Google Tag Manager) to track certain analytics and marketing functions;
Facebook Pixel tag in order to track certain actions, to receive information from the Services and elsewhere on the internet and to use that information to provide measurement services and targeted ads. You can opt out of the ads portion of Facebook Pixel by visiting the Ad Choices page.
Risks Associated with the Internet and Wireless Data Transmission
Despite SpotEv’s best efforts to ensure that third parties will not access or obtain your Personal Information through your use of the Services, complete confidentiality and security cannot currently be guaranteed on the Internet and / or where data is transferred via digital wireless technology of any type. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that SpotEv and its Representatives cannot be held responsible for damages resulting from the transmission of confidential information or Personal Information over the Internet and that such communications are at your own risk.
Transfer of Personal Information Outside Your Home Jurisdiction
Website or Services users may access the Website or Services from any country in the world. SpotEv and its third-party vendors, including service providers and hosting partners, are located in the United States and Canada. You acknowledge that SpotEv and our third-party vendors may be located in jurisdictions or countries where the privacy laws may not be as protective as those in your home country, state, province or other governmental jurisdiction, and consent to the transfer of your Personal Information to such countries. Without limiting the generality of the foregoing, Website or Services users in the European Union acknowledge and agree that their Personal Information may be transferred to the United States, and consent to such transfer.
Limitation of Liability
SpotEv, and / or its Representatives, will not be held liable for any losses or damages (pecuniary or otherwise) resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Services not in violation of the Policy.
Compliance with Privacy Laws
This Policy and SpotEv’s practices in general are designed to be in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”, S.C. 2000, c. 5) and Quebec’s An Act Respecting the Protection Of Personal Information in the Private Sector (R.S.Q. c. P-39.1). If you have any questions regarding this compliance, please contact us using the contact information further up in this Policy.